AEV read error in AGS



AEV read error in AGS

ACS 6.2.2
AEV 3.3 / 3.4 pre-release
AGS 3.4.1

Steps to reproduce:
1. Install AGS and AEV into ACS + Share
2. Create user "user1"
3. Create RM site
4. Go to RM Admin and add "user1" as RM User
5. Add "user1" into the RM site
6. In RM File Plan, create a records category, then create a records folder in the category
7. File a PDF file as an electronic record in the records folder
8. Log in to Share as "user1" and go to the document that was uploaded in step 7

Expected Behaviour: The document preview is displayed in the AEV

Observed Behaviour: the preview section is blank. Alfresco logs shows the following error.



Testcase ID



Indy Sandhu
2 days ago

Thanks for confirming

Marc Brouillette
2 days ago

Thanks for the reminder. This has been added to the install guide and should appear in the next minor release.

James Harkins
April 20, 2021, 1:39 PM

Yes this should be resolved by setting the following property in your alfresco-globals

In the next release we’ll have this step in the installation guide

Marc Brouillette
April 20, 2021, 1:21 PM

Is this the same issue we saw before ? If so, we have a configuration workaround available and this will be resolved in the next AEV release.


Scott Ashcraft


Shilpa Tupe

ACT Numbers


Bug Priority

Category 2