Document transformation fails when the document has 'Embed fonts in the file' ticked under the File -> Options -> Save
Steps to reproduce:
1. Install ACS 6.2
2. log in to Share UI
3. Upload the attached sample document (the document has 'Embed fonts in the file' ticked under the File -> Options -> Save)
4. Click on the File to see/generate the preview
Alfresco fails to generate the preview. Also, when the transformation debugger is turned on, it shows the following "Unsupported transformation" message in the logs:
Preview PDF file and thumbnails are successfully transformed.
I tried even with an ACS 126.96.36.199 zip distribution installation and explicitly used the provided alfresco-pdf-renderer version 1.1 (included in the zip), but still couldn’t reproduce the issue:
Maybe if possible can we use an ec2-instance and if you can reproduce it then I can take it from there.
I actually got my setup in an ec2 instance with below details:
IP address: 188.8.131.52
I will ping you on Slack the login details so you can (if possible) reproduce it to debug the issue.
: I need more information to reproduce the issue. Already tried to reproduce it on ACS latest/6.2.0/184.108.40.206/6.2.N branches but issue is not reproducible (no error during transformation of document with embedded fonts).
In-short, this issue is not reproducible on latest(master)/220.127.116.11/6.2.N branches.
As I use MacBook with Microsoft 365 Subscription I made sure the attached document is still ticked as Embed fonts in the file:
I am not sure if we are making hotfixes for 5.2 branches.
ACS 18.104.22.168: Issue not reproducible