Alfresco Mobile iOS App login does not work with Kerberos SSO enabled

Description

When using the Alfresco Mobile App iOS, use login does not work with basic authentication.

Alfresco version is 6.2.2 and Alfresco Mobile App is 2.8 (20200512.2)

authentication.chain is alfrescoNtlm1:alfrescoNtlm,kerberos1:kerberos,ldap1:ldap-ad

kerberos.authentication.sso.enabled = true

kerberos.authentication.sso.fallback.enabled=true.

Steps to reproduce:

1. Install Alfresco App for iOS version 2.8
2. Open App
3. Enter Server URL, Port, Service Document and click continue
4. Enter username and password

Expected Behaviour:
Login should be successful with provided username and password.

Observed Behaviour:
Clicking continue
You will see an error message.

Also, there is no entry in localhost access logs or alfresco.log or share.log.

Note:

Connection to Alfresco perfectly fine when using the browser (Safari) on the phone.

Tested on Android OS mobile, authentication failed.

Also tried the workaround provided in the solution article:

000019703- CMIS and Mobile Clients Unable to Authenticate When Kerberos SSO is Enabled

======================

  • Stop Alfresco

  • Edit web.xml at <Alfresco_Home>/tomcat/webapps/alfresco/WEB-INF

and remove the following section.

  • Start Alfresco
    ======================

Login failed, however got the below message in the logs:

alfresco.log:

localhost access logs:

Environment

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Testcase ID

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Activity

Show:
Emanuel Lupu
April 8, 2021, 8:15 AM
Edited

Hi, not sure based on the response if the client is happy with the workaround they found and we just want to monitor their production rollout?

Marc Brouillette
March 23, 2021, 7:59 PM

I agree that’s the preferred approach. can we sync up on how to best communicate to the client ?

Emanuel Lupu
March 19, 2021, 10:45 AM

Any chance we can reach out to the client and propose our newly launched app as an alternative to fixing this ticket?

Assignee

Unassigned

Reporter

Shilpa Tupe

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ACT Numbers

00349087

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Cloud or Enterprise

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Bug Priority

Category 2

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Fix versions

Affects versions