Outlook Client 2.7.1 Metadata window prevents navigation to windowed outlook emails.

Description

Background

A customer needs to copy information from emails to add to the Metadata entry dialogue. When trying to navigate to the email, the Metadata entry window maintains focus not allowing that operation.

Steps to Reproduce

  1. Install Outlook amps and Outlook client per instructions.

  2. Open Admin tools and navigate to the Outlook integration/Metadata Settings

  3. Edit the metadata settings, enable Custom content metadata and load the default configuration

  4. Restart Outlook.

  5. Create the folder "Email" in the Outlook sidebar.

  6. Drag email to folder. Metadata dialogue is displayed.

  7. Try to open an email in Outlook.

Expected Result
Navigation to open an email or to copy an open email should be possible.

Actual Result
No navigation to any Outlook element is possible.

This functionality existed in Outlook Client 2.4.1

Environment

Outlook Office 365 (16) Windows 10 (64 bit)

Testcase ID

None

Activity

Show:
Scott Ashcraft
January 21, 2021, 8:07 AM

The metadata dialog seems to be modal even if you double click the email to open it in a new window prior to DnDing it to Alfresco sidebar.

Marc Bynum
January 21, 2021, 10:33 AM

While that may be the case, it maintains ALL Outlook focus. You can switch to other apps, but within Outlook, no further operation is possible once the Metadata Window is open. I am even unable to move the now open Outlook window. This operation is not expected by the customer. I’ve tested in 2.4.1 and the operation is successful.

Assignee

Unassigned

Reporter

Marc Bynum

Labels

None

ACT Numbers

01021240

Security Issue

None

Patch Attached

None

Premier Customer

None

Prioritization Score

None

Delivery Team

None

Build Location

None

Cloud or Enterprise

None

Bug Priority

Category 2

Work Funnel End

None

Escalated By

None

Dependent Version/s

None

Regression Since

Outlook Integration 2.4.10

Code Branch

None

Components

Fix versions

Affects versions